Privacy Policy
At CloudsAI, safeguarding the privacy and confidentiality of personal information is a core commitment. This Privacy Policy elucidates how CloudsAI collects, utilizes, discloses, and secures personal information in adherence to relevant privacy laws. Kindly read this policy attentively to comprehend our practices concerning your personal information.
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Personal Information Collection and Purpose
CloudsAI exclusively collects pertinent personal information indispensable for our business operations. We gather data through diverse channels, including website interactions, employment processes, correspondence, and online services. Types of personal information may encompass, but are not restricted to:
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(a) Information about our Clients and Suppliers
Directly collected from clients and suppliers, including names, contact details, and relevant information. For workplace health and safety, sensitive information, such as medical data from contractors, may be collected with consent. Feedback and performance information about contractors and suppliers may also be gathered from third parties for service quality enhancement.
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(b) Information about Job Applicants
Applicants for positions at CloudsAI will provide relevant details for job applications, such as names, contact details, information from CVs, and identification data. Personal information from third parties, like identified referees, may also be collected to assess suitability for vacant roles.
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(c) Information about Customers and their Employees
Personal information from customers, such as names, contact details, and financial information, may be collected for billing, order fulfillment, technical support, and product/service information. Employee and customer-related information may also be collected from customers, e.g., payroll information, to facilitate requested services.
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Quality of Personal Information
CloudsAI is committed to maintaining accurate, up-to-date, complete, and relevant personal information. If inaccuracies are identified, prompt updates and corrections will be made.
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Data Security
Active measures are implemented to protect personal information from misuse, interference, loss, and unauthorized access. Security systems are regularly reviewed and updated, utilizing industry-standard protocols and continuous monitoring.
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Access and Correction of Personal Information
Individuals can request access, updates, or corrections to their personal information by contacting our privacy officer. Responses to such requests are aimed within 15 business days. While there is usually no fee for accessing personal information, a reasonable processing fee may apply to complex requests.
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Direct Marketing
CloudsAI adheres to relevant laws regarding direct marketing and provides an opt-out mechanism for individuals who no longer wish to receive marketing material.
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Disclosure and Retention of Personal Information
Personal information may be disclosed to third-party suppliers or retained and disclosed as authorized by law. Data is retained for the period required by law or necessary for business functions.
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International Data Transfers
As a provider and user of IT services, including cloud services, CloudsAI may transfer personal information to servers located in various overseas countries, complying with national laws and obligations.
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Website Browsing
Information like access time, IP address, and accessed pages may be logged during website visits. Refer to our Terms of Use for details on cookie use. External website links are provided but are not governed by CloudsAI's privacy policies.
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Privacy Issues
For privacy concerns or inquiries, contact our privacy officer, Prateek Duggal, at pd@cloudsai.co.nz or +64 21830992.
If dissatisfied with our response, individuals may lodge a complaint with the relevant government authority responsible for privacy and data protection.
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This Privacy Policy is effective as of 20-03-2024 and may be updated. Check our website for the latest version.